STEP 01
Equipment Review
Share your equipment details, location, and service needs with our team. We’ll confirm eligibility and recommend an appropriate maintenance approach.
Preventative Maintenance
Protect your ophthalmic equipment with preventative maintenance from manufacturer-trained technicians. Reduce downtime and support reliable performance.
HOW IT WORKS
A more proactive approach to equipment care
STEP 02
Coordinated Scheduling
Our centralized service team will coordinate your appointment and connect you with the appropriate technician.
STEP 03
Professional Maintenance
A manufacturer-trained technician will perform the applicable inspection, cleaning, testing, and calibration checks for your equipment.
STEP 04
Clear Recommendations
We’ll communicate relevant findings and recommend any additional service that may help maintain equipment performance. Maintenance procedures vary by manufacturer, equipment type, model, age, condition, and location.
WHAT WE EVALUATE
A full-stack review.
Time-motion study of how many patients move through each lane per day and where time is lost.
Inventory of every instrument with age, warranty status, and predicted end-of-life for capital planning.
Audit of how your diagnostic equipment connects to your EMR and where integration could save clicks.
Review of how techs gather data and hand off to the doctor. Often the single biggest lever for lane throughput.
Modeling of how new equipment, modalities, or services could expand revenue per patient or per day.
PLAN WITH CONFIDENCE
Keep your practice moving forward
Our customer support team is available Monday to Friday, 8am – 6pm ET. We'll route your inquiry to the right specialist.
Connect With a Service Specialist855.777.2020
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