EQUIPTMENT
Service & Repairs
On-site and depot repairs performed by manufacturer-trained technicians
Learn MoreSERVICE & SUPPORT
Ophthalmic Equipment Service & Support
Expert service that keeps your practice moving.
POWERED BY:
Protect the performance of your ophthalmic equipment with responsive service, preventive care, specialized reconditioning, and support from Advancing Eyecare Services. Our experienced team helps you reduce disruption and get the support you need, from one trusted source.
COMPREHENSIVE SERVICE SOLUTIONS
From preventative care to ongoing protection
Maintenance
Preventative Maintenance
Proactive equipment care helps support reliable performance, reduce unexpected downtime, and extend the life of your investment.
Schedule MaintenancePROTECTION
Service Contracts & Protection Plans
Protect your equipment and your practice with flexible service options designed to provide added confidence beyond the original manufacturer’s warranty.
Explore OptionsPHOROPTERS
Phoropter Cleaning & Reconditioning
Help maintain the performance and appearance of your phoropters with professional cleaning and reconditioning services.
Learn MoreSUPPORT
Virtual Support
Get fast, knowledgeable support for eligible equipment through VIRTU, our virtual customer service experience designed to help resolve issues with less disruption to your practice.
EXPERIENCE VIRTUVALUE
Sell & Trade Equipment
Turn equipment you no longer need into value—or find quality pre-owned solutions for your practice—with guidance from our equipment specialists.
Get an EstimateMULTI-BRAND SERVICE EXPERTISE
Service across the brands your practice relies on
Marco Lombart is backed by the Advancing Eyecare™ Alliance — one of the largest in-house, manufacturer-trained service technician networks in North America.
MARCO
LOMBART
HAAG-STREIT
KEELER
Reichert
ZEISS
REICHERT
S4OPTIK
NIDEK
TOPCON
ZEISS
+ More
FAQ
Service questions, answered
Submit the service request form or call 855.777.2020. Providing the equipment brand, model, location, and a brief description of the issue will help our team route your request.
We support many leading ophthalmic equipment brands, including Marco, Lombart, Haag-Streit, Keeler, Reichert, S4OPTIK, Topcon, ZEISS, Reliance, and Heine. Availability varies by product, model, age, and location, so contact us to confirm support for your equipment.
Preventive maintenance is planned service intended to support equipment performance and identify potential issues before they lead to greater disruption. Recommended service varies by equipment type and use.
Some equipment and issues may be eligible for VIRTU remote support. Our team will confirm eligibility and determine whether the issue can be addressed remotely or requires an on-site or depot service path.
Loaner availability depends on the equipment, service need, and applicable service contract. Contact our team to discuss available options.
Service is coordinated through Advancing Eyecare Services and performed by manufacturer-trained technicians with experience supporting ophthalmic equipment.
*Request Type
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