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Convenience
Whether it's an on-site repair at your office or maintenance performed at one of our national service centers, you have just one phone number to call for fast, reliable service.
Ophthalmic Equipment Repairs & Maintenance
Repairs & Maintenance
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When equipment performance affects your schedule, you need a clear path to support. Advancing Eyecare Services coordinates responsive service and repair for a broad range of ophthalmic equipment, helping your team return its focus to patient care.
One team. One clear service path.
What you can expect
From your initial request through repair completion, our centralized service team coordinates each step and keeps you informed. Service options may include remote troubleshooting, on-site support, or depot repair based on your equipment and service needs.
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Expertise
Our technicians are manufacturer-trained and highly experienced in diagnostic and lane equipment repairs.
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Affordability
Practical service options based on your equipment and repair needs, with clear recommendations to help you make informed decisions and manage costs.
Services Include
More than just fixing what's broken.
- *Equipment repairs
- *Preventative maintenance
- *Refractor / phoropter cleaning
- *Chair re-upholstery
- *Moving / storage services
- *Asset tagging
- *Product evaluations
- *Service budget planning
- *Insurance assessments
FAQ
Service questions, answered.
Marco Lombart is part of the Advancing Eyecare Alliance, home to one of North America’s largest in-house networks of manufacturer-trained service technicians. Your repair will be performed by an Advancing Eyecare Services technician, either on-site at your practice or at one of our national service centers.
Call 855.777.2020—one number for fast, reliable service across the family of companies that make up the Advancing Eyecare Alliance.
Our services include equipment repair, preventive maintenance, refractor and phoropter cleaning, chair reupholstery, equipment moving and storage, asset tagging, product evaluations, service budget planning, insurance assessments, and more. Contact us with your questions to learn how our team can support your practice and equipment needs.
Yes — our technicians are manufacturer-trained and highly experienced in diagnostic and lane equipment repairs.
Advancing Eyecare Extended Protection Plans bundle coverage for parts, labor, shipping, and loaner equipment. This helps eliminate individual repair quotes and approvals that can extend equipment downtime.
Yes. Our service specialists can help forecast repair and preventive maintenance needs across your equipment portfolio, providing greater visibility into anticipated service costs.
NEED SERVICE?
Call 855.777.2020 or fill out the form.
Our customer support team is available Monday to Friday, 8am – 6pm ET. We'll route your inquiry to the right specialist.
SERVICE & SUPPORT855.777.2020
SALES800.874.5274
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